Building a business alone is hard. Shoot — building is hard period. That’s why it’s so common to have partners. Yet not everyone should be a partner.
My first big foray into business was a consulting firm, or a ‘service business’ as I typically refer to it for more mass appeal. I started with two partners. We were naive and made a ton of mistakes but managed to find more success than setback so we grew quickly. To the tune of $10 million in annual revenue and 50+ employees in our first 5 years together.
The partnership was hard. We…
I do my very best to avoid politics. Especially given that when I was growing up we could have conversations, disagree, and still respect the other person afterward. Now I feel pressure to subscribe to one party or the other.
I see this toxicity at work and I’ve seen it play out within the businesses that I’ve founded as well as the businesses that I have advised over the years.
Somehow we’ve allowed politics to become zero-sum (for me or against me, no in-between). And those that know me or have read anything I’ve written know I think the zero-sum…
I love discovering vision and building strategy. It amps me up! That is what led me to start my first business, grow it to 8-figures, and sell it to tackle my next opportunity.
All that untapped potential inspires me to create and look for patterns and openings. As an independent thinker with a penchant for contrarian thinking, I love to discover what most businesses fail to see. In the world of services, that’s easy to do!
Yet all that work is for nothing if you don’t take the crucial steps to make it a reality. You know — all that…
I write a weekly newsletter, Better Outcomes, helping service firms align incentives with customers. I grew my last one to 8-figures in annual revenue within 5 years and sold it to spend my time sharing the insights I discovered.
A small town of 8,000 people, in its heyday, surrounded by dairy farms and Amish communities. That’s where I grew up.
My earliest memories are of the trailer park we lived in until I was in junior high. I recall the bus rides to school, stopping at houses, and thinking how rich they were to live in a home without wheels.
Then in junior high, engaged to a farmer, my mom moved us to a dairy farm in a new town and new state. I now lived in an even smaller farming community yet had upgraded to a genuine farmhouse.
Service businesses are easy to start but notoriously hard to build into multi-million dollar companies. Most exist as 1–2 person operations and never hit seven-figures in revenue.
Don’t get me wrong, that’s not bad if it fits their lifestyle. But I’m not talking to that person here. I’m talking to you. You want to build a lasting empire. Something that makes a difference and provides a superior customer experience.
Up until today, you’ve been eager to attract as many customers as you can. Offering an assortment of services, across a range of industries. The very definition of “full service”.
I’ve wanted to be a writer since I was knee-high to a Junebug. Most of my early forays entailed grueling essays on topics I’ve long forgotten. But creative writing was what made me light up. The written word has played an impactful role in helping me unpack my thoughts and experiences ever since.
This became clear following high school when — sparked by some catalyst that now escapes me — I began journaling. It kicked off an introspective journey that led me to pursue creative writing as a minor while I pursued an engineering degree.
Writing was in my future…
Leadership, Entrepreneurship, & Life Lessons
Career, Education, & Productivity